Terms and Conditions
Welcome to Sunrise Slots Casino. These terms govern your access to and use of the Sunrise Slots Casino website, your player account, games, promotions, and related services. By registering an account, logging in, making deposits, or otherwise using our platform, you agree to these conditions of use. This page sets out the main rules, rights, and responsibilities that apply when you use our services — please read it carefully. Effective date: April 16, 2026.
Your eligibility and who may play
Our platform is intended for adults only. You must be of legal gambling age in your jurisdiction to open and use an account. It is your responsibility to ensure online gambling is lawful where you are located before creating an account or placing wagers. Sunrise Slots Casino may restrict or block access from locations where play is not permitted, and we reserve the right to limit services in certain areas.
Registering an account
When you register, you must provide accurate, current, and complete information. Accounts must be opened in the real name of the account holder — accounts opened under false names or on behalf of another person are prohibited. Each player may only hold the number of accounts permitted by Sunrise Slots Casino; creating multiple accounts to gain an advantage is not allowed. We may require verification and reserve the right to refuse, suspend, or close accounts that fail our checks.
Identity checks and verification
To protect players and comply with legal obligations, we may ask you to provide documents or information to verify your identity, age, address, or payment method ownership. Typical requests include government ID, proof of address, and payment proof. Verification may be required before deposits are accepted, bonuses are credited, or withdrawals are processed. Delays in providing requested documents can result in temporary account restrictions.
Managing and protecting your account
You are responsible for maintaining the confidentiality of your login details and for activity that occurs through your account. Do not share your password or account with others. Accounts are personal, non-transferable, and may not be sold or used by another person. If you suspect unauthorized access, contact support immediately via live chat or email at support@sunrisecasinos.com.
Deposits, withdrawals, and balances
We offer a range of payment methods, including major credit and debit cards, bank transfers, cash transfer options, and cryptocurrencies such as Bitcoin, Bitcoin Cash, Dogecoin, Ethereum, Litecoin, and Tether. Supported payment methods include American Express, Discover, MasterCard, Visa, and bank wire transfer, among others. Currencies accepted include United States dollars, Bitcoin, Bitcoin Cash, Dogecoin, Ethereum, Litecoin, and Tether.
Payment availability, processing times, minimums, maximums, and fees may vary by method and location. Withdrawal requests may be reviewed and require verification before approval. Processing fees of up to $40 may apply to some withdrawals. We may also place temporary holds on transactions while we complete routine checks to protect your account and comply with regulatory requirements.
Bonuses, free spins, and promotional offers
Promotions and bonus offers are governed by separate bonus terms, and participation may require meeting additional eligibility rules. Examples of promotional terms include eligibility requirements, wagering requirements, time limits, game restrictions, and maximum conversion or withdrawal limits. Key examples of current offers:
- 200% Welcome Bonus up to $1,000 — use code "SUN200" when depositing at least $30 to activate. This is a deposit match with a 30x wagering requirement on the bonus amount. Eligible games: slots and keno. Maximum cashout: no limit. Activation requires entering the code via the cashier "Redeem Coupon" after making your deposit.
- Sunrise Club 250% Bonus — use code "CLUB250" to claim a 250% match plus a free chip. Minimum deposit $50. Standard 30x wagering applies to the match bonus, and the free chip carries a 30x wagering requirement. Free chip awards vary by monthly claim volume and are issued by the sixth day of the following month. Eligible games: slots and keno. Maximum cashout: no limit.
General bonus rules include:
- Bonus contribution rates vary by game type: slots and keno 100% contribution (30x on bonus), table games and video poker 50% contribution (60x on bonus), and certain games such as roulette, baccarat, craps, and others may contribute 0% toward wagering requirements.
- By default, deposit bonuses are "sticky" — the bonus amount may be removed from your balance if you request a withdrawal before completing wagering.
- Bonuses cannot be combined unless specified. Stacking offers or abusing promotions may lead to forfeiture of winnings and account action.
- Some offers are limited to players aged 21 and older. Always check the specific promotion terms before participating.
All promotions are subject to change and additional terms; read the relevant Bonus Terms page before claiming an offer.
Game access, availability, and software
Sunrise Slots Casino provides games powered by our software partners, including Real Time Gaming. Game availability may vary by location, device, or software version. We try to keep games and features available, but maintenance, updates, technical issues, or regulatory changes may require that games or features be added, removed, suspended, or altered without prior notice. We do not guarantee every game, type of game, or jackpot will always be available.
Fair play and prohibited behavior
Players must act honestly and fairly. Prohibited behavior includes:
- Using false information or false identities
- Colluding with other players, attempting fraud, or chargeback abuse
- Manipulating games, software, or systems, including using bots, scripts, or unauthorized automated tools
- Abusing bonuses or promotional offers through multiple accounts or deceptive behavior
- Allowing others to access or play using your account
Violations may lead to withheld funds, voided bets, account suspension, and closure.
When we may limit, suspend, or close accounts
We reserve the right to refuse service, suspend access, withhold promotions, freeze transactions, or close accounts where there is reasonable suspicion of rule breaches, incomplete verification, fraudulent activity, or other misuse. Actions are taken to protect players, maintain fair play, and comply with legal and regulatory obligations. Where practical, we will explain the reasons for actions taken and the steps you can follow to resolve issues.
Errors, mistakes, and technical problems
Occasionally, system errors, incorrect displays, wrong balances, mispriced promotions, or game malfunctions may occur. We reserve the right to correct obvious mistakes and to take reasonable steps to address the consequences of technical errors. If an error unfairly affects your play, we will investigate and seek a fair resolution. We do not guarantee uninterrupted play or error-free operation.
Responsible play and player protection
Gambling should be treated as entertainment, not a way to earn income. We encourage responsible play and offer tools to help you manage activity, such as deposit limits, session limits, voluntary account closures, and self-exclusion where available. If you feel your gambling is causing harm, contact our support team or visit our Responsible Gaming page for resources and guidance.
Intellectual property and acceptable use
All content on the site — including design, text, logos, software, and game interfaces — is the property of Sunrise Slots Casino or our licensors. You may use the site for personal, noncommercial purposes only. Copying, reproducing, distributing, or commercially exploiting site content without permission is prohibited and may lead to legal action.
Third-party providers and links
Some games, payment systems, and technical services are provided by third parties. We rely on those providers for availability and performance, and those services may be subject to their own terms and limits. Links to third-party sites are provided for convenience; we are not responsible for content or practices on external sites.
Limits on our liability
To the fullest extent permitted by law, Sunrise Slots Casino is not liable for losses or damages arising from:
- Interruptions or failures of internet connections, devices, or third-party services
- Errors, bugs, or incorrect information displayed by the site or games
- Unauthorized access resulting from your failure to protect account details
- Force majeure events beyond our control
Our liability is limited in a fair and reasonable way, and we will take responsibility where we are at fault under applicable law.
No guarantees — service is provided "as is"
The website, games, and services are provided on an "as is" and "as available" basis. We do not guarantee uninterrupted access, unlimited availability, or error-free operation. We make reasonable efforts to deliver reliable service, but some factors are outside our control.
Changes to these conditions
We may update these conditions from time to time. Changes will be published on this page and will take effect from the date shown at the top, unless otherwise stated. Continued use of the platform after changes are posted means you accept the updated terms. Please review this page periodically.
Related policies you should read
In addition to these conditions, please review:
- Our Privacy Policy for how we collect and use personal data.
- The Bonus Terms for full promotional rules.
- Our AML/KYC Policy for verification and anti-money laundering procedures.
- The Cookie Policy for information on cookies and tracking.
How to contact us
If you have questions about these conditions or need help with your account, contact our support team via live chat on the website or email support@sunrisecasinos.com. Our support team is available to assist with verification questions, payments, or general inquiries.
Thank you for reviewing the rules that govern play at Sunrise Slots Casino. These conditions are here to create clear expectations for everyone using the site, and continuing to use our services indicates your acceptance of them. If anything is unclear, reach out to support so we can help.


